Replacements
Replacement Policy
Your SliceCart is built to last. In the rare case something arrives damaged or defective, we'll replace it — no returns or refunds are offered.
Replacement only — no returns or refunds
To keep our prices honest, SliceCart operates on a replacement-only policy. We do not offer returns for change of mind and we do not issue monetary refunds.
When we replace
We'll send a free replacement if:
- The product arrived damaged in transit.
- You received a wrong or missing item.
- The product has a manufacturing defect that appears within 7 days of delivery.
How to request a replacement
Email slicecart02@gmail.com within 7 days of delivery with:
- Your order number
- A short description of the issue
- Clear photos or a short video showing the defect
Our team reviews requests within 24–48 hours. Once approved, we'll arrange a pickup of the defective piece and dispatch a fresh one at no cost to you.
What is not covered
- Damage caused by misuse, drops, or improper cleaning.
- Normal wear and tear over time.
- Requests made after 7 days from delivery.
- Change of mind or "no longer needed" scenarios.
Questions? Email us at slicecart02@gmail.com or call our helpline +91 88104 39552.